Customer Care

Shipping & Returns

Flat-rate shipping by destination, transparent delivery windows, and a 30-day return window.

Shipping rates

KNIT USA flat-rate shipping table
DestinationRateDelivery
United States (all ZIP codes)$9.905-10 business days
International, including Brazil (CEP)$29.905-10 business days

Shipping is calculated from the postal code you enter in your bag and confirmed at checkout. Import duties and local taxes on international orders, where applicable, are the responsibility of the recipient.

Returns

Returns are accepted within 30 calendar days from the delivery date recorded by the carrier.

Goods must be unused, unwashed, and in original packaging with seals intact. For hygiene reasons, opened vitamin patch packs, opened Immuno Coffee canisters, and worn masks cannot be returned.

A Return Authorization number is issued within 2 business days of your request. Ship the item back only after you receive that number.

To start a return, email hello@knitperformance.com with your order reference.

Business details

KNIT USA — EIN 85-2372688. All prices are in U.S. dollars (USD). Receipts are issued electronically to the email address used at checkout.